1. Acceptance of these terms

By creating an account or using omconsulting.info (the "Site") and the Title 24 compliance service offered through it (together, the "Service"), you agree to these Terms of Service ("Terms") with OM Consulting Inc. ("OM Consulting," "we," "us"). If you do not agree, do not use the Service.

Please read Section 15 carefully. It requires most disputes to be resolved by binding individual arbitration and waives your right to participate in class actions. You may opt out of arbitration within 30 days of first accepting these Terms.

2. What the Service is

OM Consulting provides a Title 24 Part 6 residential compliance service for projects in California. You upload a residential architectural plan set (PDF) and confirm a short set of building inputs (including project address, climate zone, scope of work, bedroom counts, and ceiling height). We then:

The .ribd25 input file we generate is an internal working model used by our team to drive the CBECC-Res analysis. It is not made available to you or your designer for download. The customer-facing deliverable is the signed CF1R PDF, which you can download from your project dashboard once the workflow is complete.

Ways to buy. You can pay for the Service in one of three ways; the full payment, renewal, and credit terms are in Section 6:

Firm branding (Pro Membership / Firm Account). Members and Firm Account holders may upload a firm name and logo from the Profile page; when available, we apply that branding to the 24×36 plan-set PDF deliverable. Firm branding is a presentation feature only — it does not change the compliance analysis or the signed CF1R.

3. Your account

You must provide accurate signup information (name, email, role) and keep it current. You are responsible for all activity on your account. Authentication is handled by Supabase: we do not collect or store your password, Supabase performs authentication and stores only a salted hash. You must be at least 18 years old to create an account.

4. Your inputs

You represent that you have the right to upload any plan set, project information, or designer contact information you submit, and that doing so does not violate any third party's intellectual property, contract, or privacy rights. You retain ownership of your inputs. You grant OM Consulting a limited license to process them solely to provide the Service, including by transmitting them to the third-party subprocessors described in our Privacy Policy.

5. Output and your responsibilities

Read this section carefully. It defines the scope of what we do and, equally important, what we do not do.

6. Payment and refunds

All payments are processed through Stripe. There are three ways to pay:

Pro Membership — automatic renewal. Your Pro Membership is a subscription that automatically renews each year and charges $195 to your payment method on file every year until you cancel. We email you a reminder before each annual renewal. You may cancel at any time using the "Manage subscription" button on your dashboard, which opens the Stripe billing portal. Cancellation takes effect at the end of the current billing period and stops all future renewal charges; you keep member benefits through the end of the period already paid for. When your membership lapses or is cancelled, the $160 member project rate ends and new projects revert to the $200 walk-up rate. The annual membership fee is non-refundable once charged, except as required by law or at our sole discretion (see "Discretionary refunds" below).

Firm Account credits. Firm Account credits are prepaid, do not expire, and are consumed one per project when you lock in a design (there is no separate Stripe charge at that point). Credits are non-refundable and are not redeemable for cash. Cancelling a Pro Membership does not affect any Firm Account credits you hold; they remain usable. Deleting your account forfeits any unused credits without refund (see Section 12).

Promotional codes. We may issue promotional codes from time to time (for example, a complimentary first project). Unless we state otherwise, each code is single-use, applies only to a first project, has no cash value, may carry an expiration date, and may be deactivated or revoked at any time before it is redeemed. A project started with a promotional code is governed by these same Terms; because no charge is made, a promotional project is not eligible for a monetary refund.

All sales are final.

By paying (or by consuming a project credit or redeeming a promotional code), you acknowledge that the design analysis, equipment specifications, and compliance recommendations made available to you on the design-options page are the deliverable you paid for, regardless of whether you ultimately use the result, change your mind about the design pathway you selected, abandon the project, are unable to obtain the responsible designer's signature on the CF1R, or receive plan-check corrections from your local building department that require starting a new project. Once Stripe captures payment (or a credit is consumed), the fee for that project is non-refundable.

Effect of a refund on access. If we issue a full refund of a project's fee, your access to that project's design options and plan-check intake ends and the project is treated as unpaid. A partial refund is a goodwill credit and does not, by itself, end your access.

Discretionary refunds. Refunds are issued only at our sole discretion for clear billing errors or exceptional circumstances. Clear billing errors include a duplicate charge or a charge on a project you did not initiate. Discretionary refunds are a customer-courtesy matter rather than your right. To request consideration, email help@omconsulting.info within 14 days of the charge with your project ID and the reason for the request. Granted refunds are issued to the original payment method, typically within 5–10 business days. A request being declined is not appealable through these Terms.

Statutory rights are preserved. Nothing in this section waives any non-waivable consumer-protection right you have under California or federal law, including chargeback or fraud-dispute rights with your card issuer, and including any rights you have under California's automatic-renewal law.

7. Acceptable use

You agree not to:

8. Service availability

The Service is provided "as is" and "as available." We may modify, suspend, or discontinue the Service at any time, with or without notice. Turnaround times for compliance verification, CHEERS registration, and CF1R signature depend in part on third parties (CHEERS and your designated responsible designer) and are not guaranteed.

We also publish free, public informational tools on the Site (such as the climate-zone lookup and the prescriptive-baseline, PV-sizing, and glazing calculators). These are provided for general information only, are rate-limited, and may change or become unavailable at any time. They are not a compliance determination, are not the paid Service, and are not a substitute for a signed CF1R (see Section 9).

If our compliance analysis cannot reach compliance with the equipment specifications listed on the design option you selected, we may adjust specific equipment efficiency values (such as HVAC SEER2/HSPF2 or water-heater UEF/Tier) on the same option until the project passes verification; envelope components (wall framing, insulation, fenestration U-factor and SHGC) will remain as shown on the option you locked in. You will receive an email summary of any such adjustments before the CF1R is registered with CHEERS.

Plan-check guarantee. If your local building department issues a Title 24 correction letter on a CF1R we generated, and the cited comments come from something we modeled or extracted incorrectly, we will revise the CF1R and re-register it with CHEERS at no additional charge, for as long as your permit application stays open. Submit the correction letter through the plan-check intake on your project dashboard; the disclaimer in Section 5 that plan-check letters are not a defect in the Service remains in force, and this guarantee narrows its operation to the case where the cited issues are attributable to our work product rather than to design changes that occurred after delivery. Corrections caused by changes to the architectural design after we delivered (revised floor plan, new equipment selections, scope changes), or by other building-code issues unrelated to Title 24 Part 6, are outside the guarantee.

9. Disclaimer of warranties

To the fullest extent permitted by law, the Service, the .ribd25 file, the CBECC analysis result, the CF1R, and every other output of the Service are provided "as is" and "as available," without warranties of any kind, whether express, implied, statutory, or otherwise, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, accuracy, completeness, title, quiet enjoyment, and non-infringement.

Without limiting the foregoing, OM Consulting Inc. does not warrant that (a) the Service or its outputs will be uninterrupted, error-free, or free of harmful components; (b) any particular design pathway, equipment specification, or compliance margin will be accepted by your local building department, AHJ, plan checker, lender, utility, or any other reviewer; (c) the project as designed will satisfy any code other than Title 24 Part 6; (d) CHEERS registration, designer countersignature, or CF1R delivery will complete by any specific date; (e) any extraction of data from your uploaded plan set is free of error; (f) any third-party large-language-model API used to extract building inputs (currently Anthropic's Claude API by default, with Google's Gemini API available as a configurable alternative) will produce accurate, complete, or consistent results on any particular plan set; (g) energy savings, utility incentives, certification points, or any other downstream benefit will result from use of the Service; or (h) any number, baseline, or result produced by the free informational tools or calculators on our Site is accurate, complete, current, or suitable for your project.

Some jurisdictions do not allow the exclusion of certain warranties; to the extent any such warranty cannot be disclaimed, it is limited to the maximum extent permitted by law.

10. Limitation of liability

To the fullest extent permitted by law, in no event will OM Consulting Inc., its officers, directors, employees, contractors, or affiliates be liable for any indirect, incidental, special, exemplary, consequential, or punitive damages, or for any loss of profits, revenue, use, data, goodwill, or business opportunity, or for any damages resulting from project delays, AHJ rejection or re-review, plan-check corrections, permitting denials, design rework, lost construction time, contractor or subcontractor claims, lender or escrow delays, utility-incentive forfeiture, certification or rating delays, increased construction costs, or any third-party claim, even if OM Consulting has been advised of the possibility of such damages and even if a stated remedy fails of its essential purpose.

To the fullest extent permitted by law, OM Consulting Inc.'s total cumulative liability for any and all claims arising out of or relating to the Service, these Terms, or the project giving rise to the claim, whether in contract, tort (including negligence), strict liability, statute, or any other theory, will not exceed the greater of (a) the amount you actually paid us for the project giving rise to the claim in the 12 months immediately preceding the event giving rise to the claim, or (b) one hundred dollars ($100). The parties have agreed that this cap is a material part of the bargain reflected in these Terms, and that the price of the Service would be materially higher if it were not in place.

Nothing in these Terms limits liability that cannot be limited or excluded under applicable law, including liability for gross negligence, willful misconduct, fraud, fraudulent misrepresentation, bodily injury or death caused by negligence, or violations of non-waivable statutory consumer-protection rights. The limitations in this Section apply to the maximum extent permitted by law and survive termination of these Terms.

11. Indemnification

You agree to defend, indemnify, and hold harmless OM Consulting Inc. and its officers, directors, employees, contractors, and affiliates from and against any and all third-party claims, demands, losses, damages, liabilities, judgments, fines, settlements, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or relating to:

OM Consulting may, at its option and at your expense, assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you will fully cooperate in asserting any available defenses. You will not settle any matter affecting OM Consulting without our prior written consent.

12. Termination

You may delete your account at any time from the Profile page. We may suspend or terminate accounts that violate these Terms. Termination of your account does not entitle you to a refund of any fees already paid.

Cancelling a Pro Membership ends future billing and the member project rate but does not forfeit any Firm Account credits you already hold, which remain usable. Deleting your account, however, forfeits any unused Firm Account credits and any active Pro Membership benefits, and we are not obligated to refund them. When you delete your account, we also cancel any active Pro Membership subscription so you are not billed again. Cancelling a Pro Membership through the Stripe billing portal, by contrast, does not delete your account or your project history.

13. Copyright complaints (DMCA)

OM Consulting respects intellectual property rights. If you believe content uploaded to the Service infringes your copyright, you may submit a notice under the Digital Millennium Copyright Act (DMCA) to our designated agent.

Your notice must include:

Send notices to: DMCA Agent, OM Consulting Inc., help@omconsulting.info. A user whose content is removed in response to a notice may submit a counter-notice following the DMCA's procedures. We may terminate the accounts of repeat infringers.

14. Electronic communications

By creating an account and using the Service, you consent to receive communications from us electronically, including these Terms, the Privacy Policy, account and project notices, and the signed CF1R PDF, and you agree that all such electronic communications satisfy any legal requirement that those communications be in writing. To access electronic communications you will need a current web browser, an active email account, and the ability to download and view PDF files. You may withdraw this consent by deleting your account, which will end your access to the Service.

15. Dispute resolution; arbitration; class-action waiver

Read this section carefully. It requires binding individual arbitration of most disputes and limits how you and OM Consulting may seek relief from each other.

Informal resolution first. Before filing any claim, you and OM Consulting agree to try in good faith to resolve the dispute informally for at least 30 days after written notice (sent to help@omconsulting.info or, if to you, the email on your account).

Binding arbitration. Except for (a) actions in small-claims court, (b) claims for public injunctive relief, and (c) intellectual-property claims, any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. Arbitration will take place in Los Angeles County, California, or by video at your election. Each party bears its own attorneys' fees, except where the rules or applicable law provide otherwise.

Class-action waiver. You and OM Consulting agree that each may bring claims only in an individual capacity, and not as a plaintiff or class member in any class, collective, or representative proceeding. The arbitrator may not consolidate claims and may not preside over any class or representative proceeding. If this waiver is found unenforceable as to a particular claim, that claim must be brought in court (not arbitration), and the rest of this Section remains in force.

30-day opt-out. You may opt out of this arbitration agreement by emailing help@omconsulting.info within 30 days of first accepting these Terms, with the subject line "Arbitration Opt-Out" and the email address on your account. Opting out does not affect any other part of these Terms.

16. Governing law and venue

These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules. Subject to Section 15, any dispute that proceeds in court will be resolved exclusively in the state or federal courts located in Los Angeles County, California, and you and OM Consulting consent to personal jurisdiction there.

17. Force majeure

OM Consulting is not liable for any delay or failure to perform caused by events beyond its reasonable control, including acts of God, war, terrorism, civil unrest, labor disputes, internet or power outages, third-party service failures (including outages of CHEERS, Anthropic, Gemini, Stripe, Supabase, PostHog, Sentry, or Resend), and government actions.

18. Changes to these Terms

We may update these Terms; the "Effective date" above will reflect the most recent version. Material changes will be communicated by email or in-app notice. Continued use of the Service after the effective date of an updated Terms constitutes acceptance of the updates. If you do not agree, you must stop using the Service.

19. Miscellaneous

20. Contact

Questions about these Terms? Email help@omconsulting.info.